General
Smoke-free property
Non-smoking rooms
Vending machine (snacks)
Vending machine (drinks)
Designated smoking area
Air conditioning
Hypoallergenic room available
Heating
Elevator
Facilities for disabled guests
Shared lounge/TV area
Safety & security
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Key card access
Key access
24-hour security
Safe
Security alarm
Safety features
Staff follow all safety protocols as directed by local authorities
First aid kits available
Hand sanitizer in guest accommodation and common areas
Face masks for guests available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Access to healthcare professionals
Process in place to check health of guests
Thermometers for guests provided by property
Cleanliness & disinfection
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation disinfected between stays
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Breakfast to-go containers
Physical distancing in dining areas
Spa
Indoor swimming pool
Fitness
Fitness center
Beach chairs/Loungers
Sauna
Physical distancing
Physical distancing rules followed
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Contactless check-in/out
Front Desk Services
Invoice provided
Express check-in/out
24-hour front desk
Concierge
Cleaning Services
Daily housekeeping
Dry cleaning (Paid)
Laundry (Paid)
Business Facilities
Fax/Photocopying (Paid)
Business center
Meeting/Banquet facilities (Paid)